Money Back Guarantee Policy

At BELVANTHIROS, customer satisfaction is our top priority. We strive to ensure that your shopping experience is seamless and delightful. However, if you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee to give you peace of mind.

Eligibility Criteria

To qualify for a refund, please ensure the following conditions are met:

• The request for a refund is made within 30 days of the original purchase date.
• The product is in its original packaging, unused, and in the same condition as when received.
• A valid proof of purchase from BELVANTHIROS, such as a receipt or order confirmation, is provided.

Refund Process

To initiate a refund, please follow these steps:

• Contact our Customer Support team at [email protected] with your order details and reason for the refund request.
• Our team will review your request and provide instructions for returning the product.
• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Methods

Approved refunds will be processed using the original method of payment:

• Credit/Debit Card: Refunds generally take 5-7 business days to appear on your statement after processing.
• PayPal: Refunds typically appear within 2-3 business days after approval.

Non-Refundable Items

Certain items are exempt from being returned, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items

For any further inquiries or assistance, please reach out to our support team at BELVANTHIROS. We're here to help and ensure that your experience with us remains exceptional.